Warranty Information

We guarantee our products for one year on all parts and labor. Keyboards and mice have 30 day warranty only, however most of our products come with extended three year, five year, and even lifetime manufacturer warrantees. All warranty work is to be done "in-store". Any warranty work provided outside the store will incur current hourly labor charges.

• Computer systems are warranted for one (1) year from date of purchase through Cape Cod Computer, Inc. (CCC).
• Warranty is on hardware only and does not include reinstallation of software and data.
• All products "outside of the CCC warranty" but "inside the manufacturer's extended warranty" are the sole responsibility of the customer.
• A CCC sales receipt must accompany all claims.
• Memory is warranted for one year - exchange only
• Monitors are subject to RMA shipping charges and must be in original shipping box.
• Keyboards and mice are warranted for thirty (30) days.
• All returned parts and systems must have CCC parts ID sticker intact and unaltered.
• Hardware tech support is available while items are under warranty to CCC.
• CCC must perform all warranty work.
• Any services, including pick-up and delivery, performed outside of the store are billable at current service rates.
• CCC may substitute replacement parts if defective product is discontinued by manufacturer
• CCC elects to repair or replace defective product.